Support

We’re glad you’re here. Most answers are below.

Contact us: support requests go through the App Store support link on the app’s page, or by email at SUPPORT_EMAIL_PENDING.

If something isn’t working, it helps to include your iPhone model, your iOS version and the lesson or screen where it happened.

Common questions

How do I cancel my subscription?

Subscriptions are billed by Apple, so they are cancelled in your Apple Account settings rather than in the app: open Settings → tap your name → Subscriptions → Face Yoga: Daily Glow → Cancel Subscription. Apple explains every option here: If you want to cancel a subscription from Apple. You keep access until the end of the period you have already paid for. Deleting the app does not cancel a subscription.

I paid but the app doesn’t show Premium.

Open the app’s Settings and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to subscribe.

How do I ask for a refund?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Where are my progress photos stored?

Only on your iPhone, inside the app. They are never uploaded and are not synced to iCloud. That also means they don’t move to a new phone automatically, and they are removed if you delete the app. Your routine progress (sessions, streak, program position) can sync through your own private iCloud.

What happens to the selfie in the face check?

The optional face check sends one selfie through our server to Google Gemini to suggest focus areas. We don’t store it. See the Privacy Policy for details.

How do I delete my data?

Delete the app. That removes your photos and everything else the app keeps on your iPhone. To remove synced progress as well, go to Settings → your name → iCloud and manage the app’s data there. We don’t have accounts, so there is nothing else to close.

Is face yoga safe?

Move gently and stop if anything hurts. Face yoga should feel relaxing, never strained. If you have jaw or TMJ problems, recent facial surgery or injections, or any health concern, please talk to a doctor before you start. The app is a wellness routine, not medical advice.

Can I turn off Miri’s voice?

Yes. Miri’s voice can be muted in the app, and she will keep showing the moves and counting on screen.

Read our Privacy Policy and Terms of Use.